Privacy Notice

[Last Updated: 31 October 2025]

Introduction

imPatientBox (“We”, “us”) is committed to protecting your privacy. This Privacy Notice (“Notice”) describes our practices for collecting, using, storing and disclosing personal information that we collect from you when you visit www.imPatientBox.com (“Website”) or submit the data you entered in the Contact Form by clicking the “send” button (collectively, “Services”). 

We ask that you read this Privacy Notice thoroughly. By using our Services, you agree to our Privacy Notice and Terms of Service. This Notice may be subject to changes from time to time. If any changes are made, we will post the updated Notice on this page and indicate the date the Notice was last reviewed. Any such changes are immediately effective once we post them and apply to all visit and use of the Website. By continuing to use our Services after the date any such changes become effective, you agree to the new Notice. We will also notify you of any material changes either through a pop-up banner, by email or through other reasonable means, collecting your additional consent before any of them become effective. 

About the personal information we collect 

A. Through the Contact Form

When you submit your personal information to our Website via the Contact Form, we collect your Name, Surname and Email address to get in touch with you in order to share more about the project we are working on and learn more about what digital patient you are.

Your personal data is processed until you withdraw your consent and never further in a manner that is incompatible with the purposes specified above for which it has been collected.

We share your personal information with Squarespace, our web hosting provider, so they can provide website services to us. We also share this information with Gmail and Google Drive respectively for notification and storage purposes. We may also disclose your personal information to other parties when required by law, with your consent or if necessary to protect the safety and security of our Website and its users. If any of these data sharings imply a cross-border transfer, appropriate safeguards are provided in order to ensure that the recipient party offers an adequate level of protection.   

B. Through the Website

When you visit our Website and accept the use of analytics and performance cookies and similar technologies, we collect your IP address, information about your operating system, browser version, network and device, geolocation data, the date and time you visit our Website and the webpages you visited prior to coming to our Website to learn about the site traffic and activity.

In order to do so, we share this information with Squarespace, our website analytics provider. We may also disclose your personal information to other parties when required by law, with your consent or if necessary to protect the safety and security of our Website and its users. If any of these data sharings imply a cross-border transfer, appropriate safeguards are provided in order to ensure that the recipient party offers an adequate level of protection.

Look please at our Cookie Notice to gather information about what cookies are and the specific cookies dropped on your device when you acknowledge our Cookie Banner.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 16 years.

How we keep your personal information safe

We have adopted appropriate safeguards and security measures to protect your personal information from being accidentally lost, misused and accessed, altered or disclosed in an unauthorised way. 

We require any of the recipient parties who process your personal data on our behalf to do so in accordance with any applicable privacy rules and the provisions of the signed data processing agreements and to have adequate technical, administrative and organisational measures in place. 

In the unfortunate event of a personal data breach, we will notify you and any authority when required by law.

Privacy Rights

You can access, rectify or exercise any other of the individual rights you have under any applicable privacy regulations by submitting your request at privacy@impatientbox.com.

Contact us

If you have any questions about this Privacy Notice and/or our privacy practices, please contact us at privacy@impatientbox.com.